Can I influence thefuture? The worldis out of balance, and self-efficacy is often questioned. But theanswer is as clear as it is simple - YES. Every single decision we make has an impact on the immediate and distant future. The future is made every day. In a business context, it is particular-ly important not only to adapt toshort-term changes and challenges, but also to define and understand the trends and drivers that will have a high impact on the three elementary pillars of your organisation tomorrow: the business itself, customerengagement and the way we work.Let us shape the future together.